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switchblades,italian stilettos,otf automatic knives,automatic knife,fixed blade knives,switchblade knives,BUTTERFLY KNIVES,STUN GUNS,THROWING KNIVES,BATONS,SELF DEFENSE - Returns - (Powered by CubeCart)
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Returns

RETURN POLICY

 

Returns are accepted only upon our prior authorization. Any items returned without our consent will be refused. Return shipping costs are your responsibility. All return requests must be made within 3 days of receipt of your order.

 


{1} If you change your mind and decide that you do not want the product ordered you will be charged a 20% restocking fee due to the fact it is not Dellsmart.com's fault that you order things then change your mind. We did our job.

{2} If the product is damaged email us and we will give you a return number{RA} then ship the item back to us with the RA number on the outside of the package and we will replace it with a new one of the same item. No items will be accepted without the RA number on the outside of the package.

(3) To receive a R/A number send an e-mail with a explanation of the problem to: .returns@dellsmart.com

(4)  Dellsmart is not responsible for any merchandise lost or stolen through the mail or parcels system.

(5) If you purchase the same product at a cheaper price from someone else and want to return my item, you will be charged 50% restocking fee because I know the game people play and I will not be envolved in it. It costs me money to ship items and order new items and when you return items it get expensive and raises the cost of doing business. You want to shop after you make a purchase then you eat the cost. Do your shopping arund for the best price and best product befoore you place your order with us,

RETURNS MUST BE MAILED TO:

DELLSMART.COM

510 E. Washington Street

WINTERSET, IOWA

50273

RETURNS DUE TO INCORRECT ADDRESS:

We ship your order free of charge to you the first time only. If there is a problem with the address or mail delivery and your item is returned to us due to no fault of ours, we will have to charge you the postage on the package that we ship back to the corrected address. Please remember that we can not afford to ship things for free more than once.

 

Dellsmart doesn't pay for return fees for any reason



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